Autonomous AI Support with Human-in-the-Loop Multi-Seat Inbox
Deflect 78% of incoming support inquiries with Gemini 2.5 Flash, maintain sub-2-minute SLA response times, and prevent Meta 24-hour window lockouts.
Urgent B2B tax invoice request ingested in real time.
Customer reaches out for an official GST invoice for an upcoming audit. Ingestion occurs over Meta Cloud API with sub-45ms webhook delivery and automatic conversation tier classification.
Hello! I urgently need the official GST tax invoice for order #ORD-9841 for our quarterly corporate tax filing. Can you help?
Priority Inbound Queue & Sentiment Triage
Incoming WhatsApp conversations are automatically scanned for customer sentiment, urgency, and key issues, routing them to either Gemini AI Copilot or a senior human specialist.
Priority Inbound Queue
“Need urgent invoice copy for GST filing before today evening.”
“Package arrived with damaged outer seal, please replace.”
“How do I add 5 extra team members to our WhatsApp workspace?”
“Payment went through but dashboard says pending approval.”
Agent Performance Leaderboard
TodayGemini Copilot AI
Autonomous Agent
Alex Henderson
Support Lead
Maria Santos
Billing Specialist
David Kim
Technical Triage
Gemini AI Knowledge Studio
Upload your product warranty rules, shipping terms, and refund policy documents. The AI instantly incorporates them into real-time customer replies.
Launch Knowledge StudioOmnichannel Support Infrastructure
Equip your support team with AI copilot superpowers while preserving human oversight on sensitive, high-value client issues.
Multi-Seat Team Inbox with Collision Lock
Multiple human agents can answer queries from the same verified WhatsApp business number. Real-time typing indicators and collision locking prevent overlapping replies.
Gemini 2.5 Flash Autonomous Copilot
Trained directly on your company FAQs, return policies, and product documentation to solve tier-1 and tier-2 customer support inquiries without human escalation.
Sub-90-Second Response Times
Instant AI greetings in under 5 seconds and intelligent queue routing ensure incoming customer inquiries are addressed in an average of 1.4 minutes.
Meta 24-Hour Policy Window Radar
Never lose the ability to message a customer. The radar tracks remaining window hours, sends warning alerts, and triggers approved utility templates when needed.
Autonomous AI Voice Calling
When high-touch escalation is needed, trigger autonomous two-way phone calls powered by ElevenLabs and OpenAI Realtime voice engines directly to customer phones.
Conversational CRM & Pipelines
Tag contacts, track customer lifecycle stages from lead to active account, and broadcast targeted re-engagement campaigns based on purchase history.
Deflect 78% of Inbound Volume with AI Copilots
Connect your WhatsApp business number and empower your team with collision-free multi-seat inbox management.